Privacy Statement

This privacy policy will explain how South Dublin Centre for Counselling and Therapy uses the personal data collected from anyone who contacts and/or uses the services of South Dublin Centre for Counselling and Therapy.
This policy covers the following matters in relation to the privacy of service users:
  • What data do we collect?
  • How do we collect this data?
  • How will we use this data?
  • How do we store this data?
  • What are your data protection rights?
What data do we collect
When you contact SDCCT, a member of our team will collect and process personal data relating to you. This personal data may include:
  • Your name and contact details, including your phone number and email
  • Your date of birth
  • Issues you would like to deal with in therapy
  • Data relating to your health, including for example:
  • information relating to a medical condition you have or medication that you are currently taking or have previously taken.
  • information relating to medical services you have previously accessed, including any previous counselling or psychotherapy you have undertaken.
How do we collect this data?
SDCCT may receive personal data directly from a referring agency, practitioner, individual or couple. Clinical data is compiled by SDCCT practitioners in respect of clinical services offered.
How will we use this data?
SDCCT collects personal data so that we can:
  • Register your enquiry
  • Arrange a response to you
  • To manage our relationship with you including entering into a contract with you
  • To administer our website
  • To process and manage all aspects of an engagement with our clinical services.
How do we store this data?
SDCCT securely stores personal data at Rathfarnham Medical Centre as follows:
  • Clinical records are stored in locked metal cabinets, accessible only to SDCCT professional and administrative staff me
  • Clinical records are anonymized and identifiable only by a unique code number assigned to each service user.
  • Clinical records are not made available to anyone unless lawfully required by a court order or by the client pursuant to a data protection request.
  • SDCCT will keep personal data for the period of engagement with the service and for a period of 7 years following disengagement from the clinical service.
What are your data protection rights?
You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your personal data:
  • Right to access the data - You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
  • Right to rectification - You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.
  • Right to erasure - You have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.
  • Right to restriction of processing or to object to processing - You have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
  • Right to data portability - You have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine-readable format.
  • Right to withdraw your consent - Where our processing of your personal data is based on you having provided your consent, you have the right to withdraw such consent.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us as follows: Email: jenny-sinnott@hotmail.com Call us at: 0867964405 Or write to us: SDCCT, Rathfarnham Medical Centre, Rathfarnham, Dublin 16.
SDCCT keeps its privacy policy under regular review. This privacy policy was last updated on October 2022